eLicensing

The Challenge

Licenses are not given. They are approved, renewed or denied, based on facts. Governments, agencies and departments bear the responsibility of accumulating, researching, exchanging and validating information that can lead to approval or denial of a wide variety of licenses ranging from the common (a driver's license) to the critical (a license to remove and dispose toxic waste). This information must be collected, validated and supported both within and across agencies, systems and organizations. If the process or systems fail, the ramifications can range from significant revenue loss to security and legal risks.

The eLicensing Solution

ObjectBuilders’ eLicensing Solution enables agencies to streamline and automate the critical processes and activities supporting the licensing lifecycle. The Solution can be tailored to individual agency and department needs, workflow and processes. Powerful customer service management capabilities, coupled with advanced analytical and business performance features, deliver cost savings and enhanced performance, as well as heightened customer satisfaction for license applicants.

Through the Solution’s dynamic workflow capabilities, government organizations can visually model their processes and apply workflow automation rules across all departments and agencies. This scalable software suite enables you to reduce costs, eliminate unnecessary paper, increase operational efficiencies and, ultimately, bring an enhanced level of accountability to the licensing processes.

Powered by FileNet's Business Process Manager and Content Manager.